Associated Road Carriers Limited (ARC) is one of India’s most trusted logistics providers with 50+ years of experience in cargo transportation. Whether you’re shipping parcels, full truckloads, or project cargo, tracking your ARC consignment is quick and easy. Here’s how to check your shipment status:
Track Your Consignment
Tracking Information
Your courier with docket number is on its way.
Estimated delivery days: 3-4 Days from Booking Date
🔍 3 Ways to Track ARC Limited Consignments
1. Official Website Tracking (Instant Updates)
- Visit ARC Limited Tracking Portal
- Enter your 10-digit docket number (e.g.,
ARC12345678) - Click “Track” for real-time status
📌 Pro Tip: Find your docket number on:
- Booking receipt
- SMS/email confirmation
- Consignment note
2. Customer Care Support
Call ARC’s 24/7 helpline:
- Kolkata: 033-40253535
- Secunderabad: 040-27845400
- Email: sbd@arclimited.com
3. Branch Network Tracking
Visit any of 585+ ARC branches nationwide with your docket number for in-person updates.
📦 ARC Delivery Services & Timelines
| Service Type | Coverage | Delivery Time | Key Features |
|---|---|---|---|
| Parcel Service | 5000+ locations | 2-5 days | COD available, online POD |
| Full Truck Load | Pan-India | 3-7 days | GPS-enabled vehicles |
| Project Cargo | Specialized | Custom | Heavy lift equipment |
| Container Services | Port-to-port | 4-10 days | Customs clearance support |
⚠️ Note: Delivery may vary due to weather, route conditions, or documentation delays.
📍 ARC Limited Network Highlights
- 585+ owned branches across India
- 3500+ vehicles covering 3L+ km daily
- All-weather warehouses with modern handling
- Real-time tracking for premium shipments
- COD/Cheque on Delivery options
🚛 ARC Core Services
1. Domestic Logistics
- Parcel & LTL services
- Full truckload solutions
- ODC/Project cargo movement
- Containerized transport
2. Value-Added Services
- Proof of Delivery (POD) online
- Real-time SMS/email alerts
- Bank-approved billing
- Customized logistics solutions
❓ Frequently Asked Questions
Q1: My ARC tracking shows “In Transit” for 5 days. What should I do?
A: Contact customer care immediately at 040-27845400 with your docket number for escalation.
Q2: Can I change delivery address after booking?
A: Yes! Call your origin branch before first delivery attempt. Charges may apply.
Q3: How do I get Proof of Delivery?
A: Available via:
- Online portal under “Completed Shipments”
- Email request to sbd@arclimited.com
- Branch visit with docket number
Q4: What if my consignment is damaged?
A: File a claim within 72 hours via:
- Email: claims@arclimited.com (attach photos)
- Call: 033-40253535 (Kolkata HQ)
Q5: Does ARC deliver to remote areas?
A: Yes! Covers 5000+ destinations including tier 3/4 cities through branch network.
📞 ARC Limited Contact Information
Corporate Office:
Surya Towers, Sardar Patel Road
Secunderabad – 500003, Telangana
Phone: 040-27845400
Registered Office:
3rd Floor, 69 Institutional Area
Sector 32, Gurugram – 122001
Phone: 0124-2384090
Customer Care (24×7):
- Kolkata: 033-40253535
- Secunderabad: 040-27845400
- Email: sbd@arclimited.com
💡 Pro Tips for Smooth Shipments
✅ Double-check cargo packaging guidelines
✅ Opt for GPS-tracked vehicles for high-value goods
✅ Use ARC’s online booking portal for faster processing
✅ Keep docket number handy for all inquiries