3 Easy Ways to Track Your Package
- Official Website Tracking
- Visit SWISS Courier Tracking Page
- Enter your 10-digit AWB number (Example: SW12345678)
- Click “Track Now” for real-time updates
- Email Support
- Send your tracking number to: support@swissfreight.com
- Typical response time: 24-48 business hours
- WhatsApp Support(New Service)
- Message +91-XXXXXXXXXX with your tracking number
- Get instant automated updates
Pro Tip: Bookmark your tracking page – status updates every 6-8 hours!
SWISS Courier Customer Care: Direct Contacts
| Service | Contact Method | Availability |
|---|---|---|
| General Inquiries | info@swissfreight.com | Mon-Sat, 9AM-6PM |
| Urgent Shipments | logistics@swissfreight.com | 24/7 Support |
| Corporate Clients | accounts@swissfreight.com | Mon-Fri, 10AM-5PM |
| Claims Department | claims@swissfreight.com | Tue-Thu, 11AM-4PM |
Note: Phone support temporarily unavailable – use email for fastest response
SWISS Courier Services Overview
Key Features:
✔️ PAN-India coverage
✔️ Express delivery options
✔️ E-commerce logistics solutions
✔️ Temperature-controlled shipments
✔️ Real-time tracking updates
Delivery Timelines:
- Standard: 3-5 business days
- Express: 1-2 business days (+Rs. 150 charges)
- Same-Day: Available in 15 major cities
Troubleshooting Common Tracking Issues
Problem: “No record found” error
✅ Solution: Wait 12 hours after booking – system takes time to update
Problem: Stuck at “In Transit” for days
✅ Solution: Contact support with your AWB for manual check
Problem: Delivered but not received
✅ Solution: Check with neighbors first, then email claims department
SWISS Courier vs Competitors (2025 Comparison)
| Feature | SWISS Courier | Competitor A | Competitor B |
|---|---|---|---|
| Tracking Accuracy | 98% | 92% | 89% |
| Email Response Time | <24 hrs | 48 hrs | 72 hrs |
| Delivery Success Rate | 96.5% | 94% | 91% |
| E-commerce Integration | Yes | Limited | No |
10 Frequently Asked Questions (With Detailed Answers)
Q1. Where is my nearest SWISS Courier branch?
A: Use their Branch Locator Tool – over 200+ locations across India
Q2. How to change delivery address after shipping?
A: Email support immediately with AWB + new address – Rs. 200 fee applies if package already in transit
Q3. What documents are needed for international shipments?
A: Commercial invoice, packing list, and customs declaration (varies by country)
[View all 10 FAQs with professional answers]
Why Users Love Our SWISS Courier Guide
⭐ Most Updated Info (Last verified June 2025)
⭐ Saves Time with direct links & contacts
⭐ Problem-Solving Tips from logistics experts
⭐ Unbiased Comparison with other services
Need Immediate Help?
📧 Email: help@swissfreight.com (CC: tracking@swissfreight.com for faster response)
Pro Tip: Bookmark this page – we update contact info monthly!